We can only issue a refund when the item you recieved is malfunctioning. If you have modified your part and something goes wrong, or you aren’t satisfied with your item. Our fantastic team of dedicated technicians can help troubleshoot and offer advice to determine if your parts are defective.
In the event that something is determined to be our error or failure, we will repair, return or exchange the item(s) as needed.
Please email firstname.lastname@example.org immediately. Send us a description of the damages and pictures of the damaged packaging. This information is used by us in changing how we package our items and helps prevent problems in the future. Replacements will be arranged with the service department.
Diycon.nl will pay/refund return shipping charges if the damage is found to be related to a manufacture error.